Having never shipped a car before, what sold it for us was the customer care. After filling out a quote request online late one evening, James called very quickly. But not with a sales pitch but with answers. We understood how it all was going to work and they were able to work with our constrained timeline. "Nationwide Transport Services " made the already daunting whole process seem uncomplicated. I would absolutely rely on them again.
My moving out from CA was a headache, all the services/companies paperwork unbelievable, worst customer services experiences in my entire life, and still pending the car shipping from CA to TX, I was anticipating all type of issues and troubles, and there was "Nationwide Transport Services "... they gave the customer support expertise ever, team-members and drivers are respectful and punctual, their plans, schedules and car delivery are perfect. Above your expectations. Special thanks to Kyle, Ron and Amanda, you might train a lot of people on best practices for customer support.
This was our first working experience at hauling our vehicle. We were a bit apprehensive because we would be in Mexico when the automobile was to be picked up and then would "meet" it in Florida. Susan was pretty really good at putting those fears to rest. Although the car was picked up later than her estimate, it did arrive in Florida on-time. As our time in Mexico was winding down, Susan kept us informed each day via Skype. Even a credit card glitch (our card operation knew we were out of the states and correctly wouldn't accept the charge), Susan was on it, calling the card business and setting up a 3 way conversation that received the charge accepted. Pretty very good job start to finish. Should shipping be in our future again, we would have no qualms about using "Nationwide Transport Services ", especially if we could deal with Susan!
I was late in asking to have my automobile picked up during a really occupied tranport time of the year. Ryan worked with me to set the price level and made sure he fully understood my delivery restrictions which were substantial. When it appeared that there would be a issue getting someone to pick up the vehicle ahead of due date Ryan and his company went into acton and found a transporter. He had the automobile picked up without delay and delivered on my earliest acceptable date. Will definitely use "Nationwide Transport Services " again in the future!
Wow! "Nationwide Transport Services " was the cheapest quote that I have been given and the service was great. The truck went to the dealer and picked up my vehicle then drove it to my house in about 7 hours! They are an very good transporter and I would employ them again.
I transported my path finder from San Jose, CA to Conyers, GA. the service was pretty really good Jason calling me each every step before and after delivery. His service is really very good, i would strongly recommend others and use it again. There is no problem with the move, after the vehicle left CA i called and changed my delivery address the trucker accepted and delivered in my office. Joe from "Nationwide Transport Services " did good job.